Terms and Conditions

Before proceeding with our services, please read through our Terms and Conditions.

Before proceeding with our services, please read through our Terms and Conditions.

This site is owned by PROPELIA ENTERPRISES FZ-LLC. The following terms and conditions state the terms and policies applicable to the use of our products and services. Upon purchase of any products and services on your website, you agree to be bound by the below.

Our terms and conditions may be updated so it is recommended that you check regularly for any changes.

USE

www.hardcoredevz.com is licenced to use the course resources and content that can be found on our website. It is an offence against our Terms and Conditions to resell or redistribute any content purchased from us.

PRODUCTS AND SERVICES

Any purchases, including e-books, audiobooks, and consultancy sessions, must be made from a user account created by the individual. Your account details will be securely stored under GDPR guidelines and used for any future or repeat purchases.

INTELLECTUAL PROPERTY RIGHTS

You will be able to access the purchased products once payment has been received in full via the e-mail associated with the user account. All products will be delivered and accessible electronically.

You will have ownership rights to the products purchased while adhering to all applicable copyright laws. All products purchased should only be used and stored by the user registered to the account it was purchased from.

Use of the product, including its content in its entirety, is prohibited from use including but not limited to where:

  • Copies are made or distributed to third parties without authorised access
  • Adapting the content or product and republishing it, with or without monetary gain
  • Making content available to third parties or those who are not authorised to access it
  • Our website offers packages for businesses who are seeking to purchase multiple copies of material or products for their team.

PAYMENTS, REFUNDS AND DELIVERY

By purchasing our products and services, you agree to be bound by our payment terms and pay any fees associated with the product or service. Payment must be successfully made before access to our product and service. You can also view your order history via the ‘Dashboard.’ Please contact our customer service team if you have any queries regarding payments. The total cost of any purchase will be confirmed in the ‘shopping cart’ section of the website and we accept Visa and Mastercard debit and credit cards as a form of payment.

All products will be delivered electronically to the user e-mail assigned to the account. If you do not receive an e-mail containing your purchase, please contact the customer service team and we will investigate this for you. In circumstances where the product you have purchased becomes unavailable, we will reimburse you and you may request for a full refund or credit to your account.

Unfortunately, we are unable to process refunds where you have changed your mind. However, in the event of a technical error or the product is not as it is described, please complete the contact form and a member of our team will investigate this to get this resolved.

You may terminate or cancel consultancy sessions. However, there may be a cost incurred.

Once your order has been processed you will see HCDPE, UAE.

CONSULTANCY SERVICES

As part of our services, we offer consultancy/one-to-one sessions to our customers. Such sessions should be booked through the website. The minimum price of these sessions is billed at $31.14 per hour, although additional costs may be incurred depending on the level of support required. Any additional charges will be communicated prior to the call and the total cost will be billed upon the user calling. Calling the consultancy service will be treated as an agreement to be bound by these terms.

A contract for the consultancy service will be formed which you will agree to be bound to upon fulfilling the payment and calling the consultancy service.

Part of the agreement will include the customer sharing all information necessary in order for the technical advisor to fulfil the service description. This includes sharing any content, information, design, images and any other specifications required by the advisor. In cases where the customer refuses to do so and the technical advisor is unable to fulfil their role as a result, we will not be able to issue a refund.

Where there is technical work required by the technical advisor that goes beyond written or verbal advice, we will advise you on the additional charges and you will be required to pay for all outlined charges.

ACCOUNT TERMINATION

Customers are welcome to terminate their accounts at any time. Please be aware that such action will promptly halt your access to course materials. By accepting our terms, you are also consenting to our prerogative to discontinue services, especially in cases of term violations.

LIABILITY

While we are confident in what we deliver, by using our product and services you accept responsibility for your own learning and progress and how you wish to utilise the products purchased.

We do not accept liability for any direct, indirect, consequential or potential losses experienced from the use of our products as they are only created with an educational objective and cannot be treated as direct advice. With regard to our consultancy service, we do not accept any liability for any direct, indirect, consequential or potential loss of earnings where the website is not functional or has technical or server issues.

GOVERNING LAW

All and any legal matters will be discussed and processed under the laws of The United Arab Emirates.